Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

BW US Voice Network Impairment

Incident Report for Bandwidth

Resolved

We’ve confirmed stability, and we’re considering g this incident resolved.

Posted Jul 24, 2025 - 17:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 24, 2025 - 16:39 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 24, 2025 - 15:30 EDT

Investigating

We’re currently investigating an issue causing outbound call failures through the JFK data center. Relevant teams are engaged.

Posted Jul 24, 2025 - 14:37 EDT

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States, Hosted Signing Service - US).