Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Voice Maintenance - ATL SBCs
Scheduled Maintenance Report for Bandwidth
The scheduled maintenance has been completed.
Posted May 24, 2019 - 04:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 24, 2019 - 00:00 EDT
Bandwidth will be performing maintenance in our ATL data center. While necessary steps are being taken to minimize impact to services, there will be a momentary brief disruption to a subset of inbound and outbound calls (approximately 1-10 seconds) where customers will experience dead air on calls that have already established. Bandwidth advises SBC voice customers connected to the ATL data center to point their traffic to the redundant JFK data center to avoid any service disruption.

There will be no impact to 911 calling during this maintenance.

For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted May 14, 2019 - 13:19 EDT
This scheduled maintenance affected: Outbound Calling Services (Outbound Calling (SIP)) and Inbound Calling Services (Inbound Calling (SIP)).