Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

International Outbound SMS Incident - UK

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Jan 20, 2025 - 08:18 EST

Monitoring

Bandwidth teams are observing expected messaging behavior at this time. We will continue to monitor for prolonged stability.
Posted Jan 17, 2025 - 19:44 EST

Update

Bandwidth teams continue to work with the impaired vendor to restore expected messaging behavior.
Posted Jan 17, 2025 - 18:08 EST

Update

Bandwidth teams continue to work with the impaired vendor to restore expected messaging behavior.
Posted Jan 17, 2025 - 15:55 EST

Update

Bandwidth teams continue to work with the impaired vendor to bring about expected messaging behavior.
Posted Jan 17, 2025 - 14:31 EST

Identified

Bandwidth teams have identified the source of this incident as an industry vendor. Teams are actively working with the industry vendor to restore expected messaging behaviors.
Posted Jan 17, 2025 - 11:13 EST

Investigating

Bandwidth teams are investigating an incident impacting the deliverability of International Outbound SMS Messages to UK destinations. Teams are working to restore expected messaging behavior.
Posted Jan 17, 2025 - 09:37 EST
This incident affected: United States Messaging Services (SMS Messaging (SMPP)).