Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

App Delays - TN Option Orders
Incident Report for Bandwidth
Postmortem

Bandwidth has concluded its investigation of this issue and determined that between 19:00 - 21:36 UTC on November 16, customers may have encountered delays in provisioning new number orders.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Nov 16, 2024 - 19:46 EST

Resolved
This incident has been resolved.
Posted Nov 16, 2024 - 18:36 EST
Monitoring
Bandwidth teams are monitoring the Bandwidth App after observing slight delays with TN Option Orders. Teams will continue to monitor for stability.
Posted Nov 16, 2024 - 17:01 EST
This incident affected: Portals (Bandwidth App).