Canada Calling Incident, Toll Free Inbound

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Incidents across areas

Incident Report for Bandwidth

Resolved

After prolonged stability this incident is resolved.

Posted May 10, 2022 - 07:47 EDT

Monitoring

Bandwidth teams are monitoring for continued expected call behavior.

Posted May 10, 2022 - 00:58 EDT

Update

Bandwidth teams continue to work with this impacted vendor. Work continues to mitigate impacted traffic.

Posted May 09, 2022 - 23:44 EDT

Update

Bandwidth teams continue to work with this impacted vendor. Work continues to mitigate impacted traffic.

Posted May 09, 2022 - 23:20 EDT

Identified

Bandwidth teams have mitigated the impact from
this vendor incident. We are observing expected call behavior. We continue to engage this vendor.

Posted May 09, 2022 - 22:53 EDT

Update

Bandwidth teams continue to engage with this vendor. We are taking steps to mitigate this incident.

Posted May 09, 2022 - 22:04 EDT

Investigating

Bandwidth is investigating an incident impacting Toll Free Inbound calling. All teams are engaged with this vendor.

Posted May 09, 2022 - 21:26 EDT

This incident affected: Canada Calling Services (Inbound Calling - Canada (SIP)).