Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that between 02:37 - 02:42 UTC on December 11, an extremely small subset of active calls traversing our ATL data center were disconnected.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Dec 11, 2025 - 07:36 EST
Resolved
For a brief period of time, some calls transversing our Atlanta data center failed to complete as expected. At this time teams are observing expected network behavior in Atlanta and we consider this incident resolved.
