Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Messaging Industry Incident

Incident Report for Bandwidth

Resolved

The industry vendor has implemented a fix to resolve this incident. Bandwidth has confirmed numbers impacted by this issue have been resolved and will continue to monitory for stability.
Posted Jul 31, 2019 - 15:16 EDT

Monitoring

The industry vendor has implemented a fix to resolve this incident. Bandwidth has confirmed numbers impacted by this issue have been resolved and will continue to monitory for stability.
Posted Jul 31, 2019 - 15:04 EDT

Identified

Bandwidth has identified the cause of this messaging incident with our vendor, all teams are still engaged to find a resolution.
Posted Jul 31, 2019 - 13:26 EDT

Investigating

Bandwidth is investigating an industry incident affecting Inbound and Outbound Messaging on newly ported numbers. All teams are engaged.
Posted Jul 31, 2019 - 12:07 EDT
This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging).