Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 244 - Norton, VA|Roanoke, VA|Staunton, VA

Incident Report for Bandwidth

Resolved

Our carrier has completed the maintenance and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 4:35:30 AM GMT

Stop Time: 11:40 AM GMT
Posted Jul 22, 2019 - 13:55 EDT

Update

We have observed services in this market have recovered and our carrier is finalizing fiber repairs related to a maintenance event. This incident will be resolved when we confirm all repairs are complete.
Posted Jul 22, 2019 - 08:49 EDT

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Jul 22, 2019 - 08:35 EDT

Update

Update: Our carrier continues to work to isolate the issue causing this incident.
Posted Jul 22, 2019 - 05:35 EDT

Identified

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Jul 22, 2019 - 01:34 EDT