Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA: 568 (Harlingen, TX)

Incident Report for Bandwidth

Resolved

Final: The upstream carrier is now hands-off, and service is observed to be stable. This incident is now resolved.

Start Time: 1/22/20 12:23 ET
Stop Time: 1/23/20 23:53 ET
Posted Jan 23, 2020 - 20:56 EST

Update

Our upstream carrier has pulled the replacement fiber into place and they have begun splicing.
Posted Jan 23, 2020 - 17:33 EST

Update

Our upstream carrier has completed excavation and is working to replace the damaged fiber.
Posted Jan 23, 2020 - 12:53 EST

Update

Our upstream carrier is still working to excavate the damaged fiber.
Posted Jan 23, 2020 - 09:01 EST

Update

We are continuing to work with the carrier on a fix for this issue.
Posted Jan 23, 2020 - 04:59 EST

Update

We are continuing to work with the carrier on a fix for this issue.
Posted Jan 23, 2020 - 01:01 EST

Update

We are continuing to work with the carrier on a fix for this issue.
Posted Jan 22, 2020 - 20:52 EST

Update

Our carrier has identified a fiber cut and is working to complete repairs.
Posted Jan 22, 2020 - 16:24 EST

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Jan 22, 2020 - 12:23 EST