Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA: 928 (Charlottesville, VA)

Incident Report for Bandwidth

Resolved

We observe inbound origination service restored to your region.

Start: 11/12/2019 18:25 ET
Stop: 11/13/2019 18:14 ET
Posted Nov 13, 2019 - 18:15 EST

Update

Update: Our carrier is still verifying repairs. Services have remained stable. This incident will be resolved when we confirm all repairs are complete
Posted Nov 13, 2019 - 13:50 EST

Monitoring

Update: We have observed services in this market have recovered and our carrier is verifying repairs. This incident will be resolved when we confirm all repairs are complete
Posted Nov 13, 2019 - 10:43 EST

Update

Our carrier has identified a hardware failure and is working to complete replacement.
Posted Nov 13, 2019 - 07:09 EST

Update

Our carrier has identified a hardware failure and is working to complete replacement.
Posted Nov 13, 2019 - 04:28 EST

Update

Our carrier continues to work to isolate the issue causing this incident.
Posted Nov 13, 2019 - 01:25 EST

Update

Our carrier continues to work to isolate the issue causing this incident.
Posted Nov 12, 2019 - 22:26 EST

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Nov 12, 2019 - 18:25 EST