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Inbound CNAM Degraded Performance

Incident Report for Bandwidth

Resolved

Inbound CNAM performance issue has been resolved. This issue happened between 12:05AM and 2:35PM EST.

Posted Dec 10, 2020 - 17:04 EST

Update

We are continuing to investigate this issue.

Posted Dec 10, 2020 - 17:03 EST

Update

The issue appears to be isolated to inbound CNAM in JFK and ATL at this time, we are still working on a resolution. Updates to follow as available.

Posted Dec 10, 2020 - 15:13 EST

Investigating

We are investigating an issue with inbound CNAM. All relevant teams are engaged. We will provide updates as they are available.

Posted Dec 10, 2020 - 13:56 EST

This incident affected: Number Management Services (Inbound Calling - Caller ID Lookup (CNAM)).