Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - Lata 256 - Clarksburg, WV

Incident Report for Bandwidth

Resolved

Final: Final: Our carrier has completed all necessary repairs (fiber cut) and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 04/28/2023 07:34 ET
Stop Time: 04/28/2023 06:43 ET
Posted Apr 28, 2023 - 23:40 EDT

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Apr 28, 2023 - 19:52 EDT

Identified

Our carrier has identified a fiber cut and is working to complete repairs.
Posted Apr 28, 2023 - 16:35 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Apr 28, 2023 - 12:36 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Apr 28, 2023 - 07:57 EDT