Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Edge Proxy Maintenance - JFK Edge Proxy 04
Scheduled Maintenance Report for Bandwidth
The scheduled maintenance has been completed.
Posted Sep 04, 2020 - 01:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 04, 2020 - 00:00 EDT
Bandwidth will be performing maintenance on JFK Edge Proxy 04. While steps have been taken to minimize impact, the JFK Edge Proxy 04 will experience a brief period of time where it will be unable to process calls during the maintenance window.

The geo-redundant DFW Edge Proxy 04 will be unaffected during this event. Edge Proxy 04 customers may choose to point all traffic to DFW to ensure no interruption to service.

Customers currently connected directly to Bandwidth SBCs will not be impacted by this maintenance and can ignore this maintenance notification.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Aug 25, 2020 - 07:34 EDT
This scheduled maintenance affected: Inbound Calling Services (Inbound Calling (SIP), Inbound Calling - Canada (SIP), Toll-Free calling - Inbound (SIP)) and Outbound Calling Services (Outbound Calling (SIP), Toll-Free calling - Outbound (SIP)).