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Incidents across areas

Outbound MMS Messaging Incident - AT&T

Incident Report for Bandwidth

Postmortem

Between 23:37 UTC and 02:07 UTC on September 29-30, 2026, outbound MMS messages destined for AT&T experienced delivery delays.

Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Sep 30, 2026 - 07:54 EDT

Resolved

This incident has been resolved.
Posted Sep 29, 2026 - 22:31 EDT

Investigating

Bandwidth teams are investigating an incident impacting outbound MMS messages towards AT&T destinations. Theses messages are delayed in delivery.
Posted Sep 29, 2026 - 21:54 EDT
This incident affected: United States Messaging Services (MMS Messaging (MM4)).