Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

EVS (911) Maintenance - DFW Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Aug 23, 2024 - 04:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 22, 2024 - 20:00 EDT
Update
The date and time for this maintenance is August 22nd 8 pm to August 23rd 4 am.
Posted Aug 14, 2024 - 14:28 EDT
Scheduled
Bandwidth will be performing network EVS (911) maintenance in our DFW data center. While all steps have been taken to minimize impact to calls, Bandwidth advises that customers route all EVS (911) calls through the ATL data center for the duration of the maintenance to ensure no interruption in service.

New IP provisioning for 911 will be frozen up to 36 hours prior to this activity until its completion.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Aug 13, 2024 - 09:38 EDT
This scheduled maintenance affected: 9-1-1 Services (9-1-1 Call Routing Service).