Monitoring
A fix has been deployed for affected numbers. We’re seeing that traffic has returned to expected function and we’re monitoring for stability.
Update
At this time we have been advised that a fix for the underlying issue is scheduled for 4/2/25. We are continuing to engage with our partners to see if that can be expedited. Since we have an ETR, we'll hold further updates from here unless the ETR changes.
Update
We're continuing to work with our partner on the issue, and they are engaged with the relevant parties. There is no ETR at this time.
Update
We're continuing to escalate with our partner on the issue and they are engaged with the relevant parties. There is no ETR at this time.
Update
We're continuing to escalate with our partner on the issue and they are engaged with the relevant parties. There is no ETR at this time.
Update
We're continuing to escalate with our partner on the issue and they are engaged with the relevant parties. At this time we don’t anticipate any further updates tonight, but if we receive any, it will be passed along.
Update
We're continuing to escalate with our partner on the issue and they are engaged with the relevant parties. There is no ETR at this time.
Identified
The issue has been identified by our partner and they are working to resolve.
Update
We are continuing to investigate this issue.
Investigating
Bandwidth teams are investigating a possible Inbound SMS and MMS Messaging incident. Inbound messaging traffic from T-Mobile is not delivering as expected, isolated to 10DLC Traffic. Teams are working to find the source of this incident.
This incident affects: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4)).