Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
We've confirmed stability with the network and we're considering this incident resolved.
Posted Oct 27, 2022 - 12:30 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 27, 2022 - 12:29 EDT
Update
The backlog has cleared at this time and we're continuing to monitor for stability.
Posted Oct 27, 2022 - 12:10 EDT
Monitoring
The mitigation we've initiated for the issue is having an affect and delays continue to decrease as the backlog processes. We'll continue to monitor until the queue empties and orders are processing at expected levels.
Posted Oct 27, 2022 - 11:30 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 27, 2022 - 10:43 EDT
Identified
We've identified an issue causing delays in number provisioning in the dashboard. This is affecting all number updates and provisioning events (new number orders, port orders, option orders, IP updates, etc.). We've adjusted the backlog so orders will start processing quicker, and we expect the delays to decrease as the backlog dissipates.
Posted Oct 27, 2022 - 10:40 EDT
This incident affected: Number Management Services (New Number Ordering, Number Porting, Line Feature Management) and Portals (Bandwidth App).
