Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Bandwidth is monitoring 10DLC messaging and registration at this time for normal completion and completion of any pending requests.
Posted Oct 10, 2023 - 14:59 EDT
Identified
Bandwidth has identified the source of this incident as an industry condition not exclusive to Bandwidth. We are engaged with the industry supplier and working to implement a solution.
Posted Oct 10, 2023 - 13:30 EDT
Update
We are aware that this is an industry-wide incident that is not just impacting Bandwidth. We are continuing to investigate.
Posted Oct 10, 2023 - 12:49 EDT
Update
We are continuing to investigate this incident.
Posted Oct 10, 2023 - 11:42 EDT
Investigating
Bandwidth teams are currently investigating an incident impacting 10DLC messaging and registration. Messages to T-Mobile may not complete as expected and registration may be delayed. All teams are working to restore expected networking behavior.
Posted Oct 10, 2023 - 10:48 EDT
This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4)).
