Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Inbound CNAM Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Jul 09, 2026 - 22:18 EDT

Monitoring

Teams are observing expected CNAM behavior as we monitor for stability.
Posted Jul 09, 2026 - 21:21 EDT

Investigating

Bandwidth teams are investigating an incident impacting some inbound CNAM queries. Teams are working to restore expected CNAM queries performance. Voice calls are not impacted by this incident.
Posted Jul 09, 2026 - 20:59 EDT
This incident affected: Number Management Services (Inbound Calling - Caller ID Lookup (CNAM)).