Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between 06:49 - 09:37 UTC on October 20, Bandwidth messaging services encountered intermittent disruptions including delivery delays and delivery failures.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Oct 23, 2025 - 08:52 EDT
Resolved
This incident has been resolved.
Posted Oct 21, 2025 - 09:40 EDT
Update
We continue to monitor for continued stability.
Posted Oct 20, 2025 - 17:23 EDT
Update
We continue to monitor for prolonged stability.
Posted Oct 20, 2025 - 12:37 EDT
Monitoring
Bandwidth teams are monitoring API based messaging after an earlier incident where where some messaging API and/or delivery of API messages was delayed. Teams are observing, expected behavior and are monitoring for prolonged stability.