Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Possible Port Completion Delays

Incident Report for Bandwidth

Resolved

Our vendor implemented mitigation for the issue and we have confirmed it has been normal function has returned. We're considering this incident resolved.
Posted Mar 01, 2022 - 11:22 EST

Update

We're still investigating the incident with our vendor and we will advise once we have further updates.
Posted Mar 01, 2022 - 10:41 EST

Investigating

We're currently investigating an incident with our off-net vendor that is causing port completion delays for off-net numbers. Relevant teams are engaged with the vendor. Customers should call into, or open a ticket with, porting support if you require assistance with PON completion.
Posted Mar 01, 2022 - 09:03 EST
This incident affected: Number Management Services (Number Porting).