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Bandwidth has concluded its investigation of this issue and determined that between 10:15 - 10:45 UTC on September 4, Bandwidth Dashboard users may have encountered delays in receiving call-back notifications.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Sep 11, 2024 - 07:57 EDT
Resolved
We are aware of an incident where customers may have experienced delays receiving callback notifications from the Dashboard. This has been resolved, and callback notifications should be completing as normal.