Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that between July 31 14:53 - August 1 00:00 UTC, a portion of Toll Free and Shortcode SMS messages encountered minimal delays in delivery to Verizon subscribers.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Aug 01, 2024 - 11:27 EDT
Resolved
This incident has been resolved.
Posted Aug 01, 2024 - 10:48 EDT
Update
Bandwidth teams continue to work with industry members to restore expected delivery times
Posted Jul 31, 2024 - 17:35 EDT
Update
Bandwidth teams continue to work with industry members to restore expected delivery times
Posted Jul 31, 2024 - 16:05 EDT
Update
Bandwidth teams continue to work with industry members to restore expected delivery times
Posted Jul 31, 2024 - 14:17 EDT
Identified
Bandwidth teams have identified an off network carrier incident impacting outbound Toll Free SMS and Short Code messages to Verizon destinations.
Posted Jul 31, 2024 - 12:46 EDT
Investigating
Bandwidth teams have identified an off network carrier incident impacting outbound Toll Free SMS and Short Code messages to Verizon destinations.
Posted Jul 31, 2024 - 12:30 EDT
This incident affected: United States Messaging Services (Toll-Free SMS - Outbound).