Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

MMS delays

Incident Report for Bandwidth

Resolved

We confirmed stability with MMS deliveries and we’re considering the incident resolved.
Posted May 17, 2022 - 21:25 EDT

Update

We observed minor delays for MMS deliverability earlier today during peak hours, but there are currently no delays. We're still monitoring for stability.
Posted May 17, 2022 - 14:47 EDT

Update

We'll continue to monitor MMS delivery throughout the day for stability.
Posted May 17, 2022 - 09:16 EDT

Monitoring

The decrease in traffic has cleared the delays. We’ll continue to monitor through tomorrow to confirm stability.
Posted May 16, 2022 - 21:48 EDT

Update

At this time delays are decreasing along with traffic, but we’re still investigating the underlying issue. We will provide further updates as they become available.
Posted May 16, 2022 - 16:52 EDT

Update

Relevant teams are still investigating the underlying issue, but delays have shrunk somewhat. We'll continue to update as the incident progresses.
Posted May 16, 2022 - 14:52 EDT

Investigating

We're currently investigating an issue causing delays in MMS message delivery. Messages are delivering, but with delays of 30+ mins in some cases. Teams are actively engaged on the incident.
Posted May 16, 2022 - 13:58 EDT
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging, Toll Free MMS - Outbound).