Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Teams are observing expected network behavior in regards to voice and messaging traffic towards Verizon destinations. We will monitor for continued stability.
Posted Jan 14, 2026 - 21:41 EST
Identified
Bandwidth has identified an off-network incident impacting Voice and Messaging traffic towards Verizon Wireless destinations. Calls and messages may not completed as expected.
Posted Jan 14, 2026 - 14:03 EST
This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Outbound, REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging, Toll Free MMS - Outbound) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).
