Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Network Maintenance - JFK Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Feb 12, 2020 - 06:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 12, 2020 - 00:00 EST
Update
This maintenance has been rescheduled to the following window:

February 12, 2020 00:00 - 06:00 ET
Posted Feb 06, 2020 - 16:21 EST
Scheduled
Bandwidth will be performing network maintenance in our JFK data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the JFK data center.

Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets:

120 - Portland, ME
122 - Manchester, NH
124 - Burlington, VT
126 - Springfield, MA
133 - Poughkeepsie, NY
138 - Binghamton, NY
220 - Pleasantville, NJ
246 - Culpeper, VA
250 - Lynchburg, VA
254 - Charleston, WV
256 - Clarksburg, WV
322 - Youngstown, OH
326 - Toledo, OH
330 - Evansville, IN
334 - Fort Wayne, IN
354 - Madison, WI
434 - Columbia, SC
923 - Mansfield, OH
927 - Harrisonburg, VA
928 - Charlottesville, VA
956 - Johnson City, TN
974 - Rochester, NY

Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

The following services will not be impacted during the maintenance:
Emergency (911) Voice Calling
SMS/MMS Messaging
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Feb 05, 2020 - 11:51 EST
This scheduled maintenance affected: Local Market Status (120 - Portland, ME, 122 - Manchester, NH, 124 - Burlington, VT, 126 - Springfield, MA, 133 - Poughkeepsie, NY, 138 - Binghamton, NY, 220 - Pleasantville, NJ, 246 - Culpeper, VA, 250 - Lynchburg, VA, 254 - Charleston, WV, 256 - Clarksburg, WV, 322 - Youngstown, OH, 326 - Toledo, OH, 330 - Evansville, IN, 334 - Fort Wayne, IN, 354 - Madison, WI, 434 - Columbia, SC, 923 - Mansfield, OH, 927 - Harrisonburg, VA, 928 - Charlottesville, VA, 956 - Johnson City, TN, 974 - Rochester, NY), Outbound Calling Services (Outbound Calling (SIP), Toll-Free calling - Outbound (SIP)), Inbound Calling Services (Inbound Calling (SIP), Toll-Free calling - Inbound (SIP)), and Direct Network Connection (Inbound Direct Link Services (DLS), Outbound Direct Link Services (DLS)).