Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

10DLC Provisioning Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jan 21, 2026 - 10:32 EST

Update

Teams will continue to monitor for stability. Customers may retry any failed orders at this time (10DLC Orders, and Hosted Messaging Orders in particular).

Posted Jan 21, 2026 - 09:22 EST

Monitoring

Teams are observing expected 10DLC order processing behavior. We will continue to monitor for stability.

Posted Jan 21, 2026 - 09:19 EST

Investigating

Teams are currently investigating an incident impacting 10DLC provision events on telephone numbers. These provisioning events may not complete as expected or unexpectedly fail.

Posted Jan 21, 2026 - 07:41 EST

This incident affected: Number Management Services (Line Feature Management).