Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll-Free SMS and Short Code (AT&T)

Incident Report for Bandwidth

Resolved

We have confirmed stability and are considering this incident resolved.
Posted Feb 17, 2022 - 14:45 EST

Monitoring

The vendor has implemented a fix for the issue at this time. We're currently monitoring for stability and we'll advise once we confirm the issue is resolved.
Posted Feb 17, 2022 - 14:07 EST

Update

Bandwidth continues to observe this Industry Vendor has a network incident impacting outbound Toll-Free SMS traffic to AT&T-based numbers. Customers may see delayed Toll-Free SMS messages at this time. Short Code Traffic is delivering as expected at this time.
Posted Feb 17, 2022 - 13:18 EST

Identified

Bandwidth has identified that an Industry Vendor has a network incident impacting outbound Toll-Free SMS and Short Code traffic to AT&T-based numbers. Customers may see delayed Toll-Free SMS and Short Code messages at this time.
Posted Feb 17, 2022 - 13:05 EST
This incident affected: United States Messaging Services (Toll-Free SMS - Outbound).