Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA: 546 (Amarillo, TX)

Incident Report for Bandwidth

Resolved

Our carrier advised the incident was due to incorrect switch configurations. The configurations were corrected and service has been restored.

Posted May 04, 2019 - 05:56 EDT

Update

Our carrier's ongoing repair efforts continue with no ettr at this time.

Posted May 04, 2019 - 01:55 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.

Posted May 03, 2019 - 21:49 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.

Posted May 03, 2019 - 17:55 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.

Posted May 03, 2019 - 13:59 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted May 03, 2019 - 09:47 EDT

Identified

After observing the service restored, the transport issue on the Bandwidth network has returned. Only your inbound origination service will be affected.

We are currently working with our carrier for resolution.

Posted May 03, 2019 - 05:35 EDT

Monitoring

Update: We currently observe services restored. We will continue to work with our Carrier to find out what caused the impairment.

Posted May 03, 2019 - 04:36 EDT

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.

Posted May 03, 2019 - 02:34 EDT