Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Global Data Center Maintenance - Germany
Scheduled Maintenance Report for Bandwidth
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 02, 2022 - 14:00 EST
Bandwidth will be performing scheduled maintenance in the Germany data center to relocate physical network equipment.

As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Germany data center, redirecting traffic to geo-redundant global data centers. As a result, while voice services will be uninterrupted for the duration of the maintenance, customers may observe their traffic being routed to/from them through our geo-redundant global data centers.

Additionally, during one portion of the maintenance between 21:00-23:59 UTC on December 3, global SMS services may potentially be disrupted. During this portion of the maintenance, customers may observe a delay in the delivery of global SMS messages.
Posted Nov 22, 2022 - 10:03 EST
This scheduled maintenance affects: Estonia Calling Services (Inbound Calling - Estonia, Outbound Calling - Estonia, Emergency Calling - Estonia), Peru Calling Services (Inbound Calling- Peru, Outbound Calling- Peru), Romania Calling Services (Inbound Calling - Romania, Outbound Calling - Romania, Emergency Calling - Romania), Colombia Calling Services (Inbound Calling- Colombia), Chile Calling Services (Inbound Calling- Chile), Germany Calling Services (Inbound Calling - Germany, Outbound Calling - Germany, Emergency Calling - Germany), Dominican Republic Calling Services (Inbound Calling - Dominican Republic (SIP)), Panama Calling Services (Inbound Calling- Panama), Slovakia Calling Services (Inbound Calling - Slovakia, Outbound Calling - Slovakia, Emergency Calling - Slovakia), Kenya Calling Services (Inbound Calling- Kenya), Hungary Calling Services (Inbound Calling - Hungary, Outbound Calling - Hungary, Emergency Calling - Hungary), Czech Republic Calling Services (Inbound Calling - Czech Republic, Outbound Calling - Czech Republic, Emergency Calling - Czech Republic), Georgia Calling Services (Inbound Calling - Georgia), Bulgaria Calling Services (Inbound Calling - Bulgaria, Outbound Calling - Bulgaria, Emergency Calling - Bulgaria), Luxembourg Calling Services (Inbound Calling - Luxembourg, Outbound Calling - Luxembourg, Emergency Calling - Luxembourg), United Arab Emirates Calling Services (Inbound Calling- United Arab Emirates), Spain Calling Services (Inbound Calling - Spain, Outbound Calling - Spain, Emergency Calling - Spain), Israel Calling Services (Inbound Calling - Israel, Outbound Calling - Israel, Emergency Calling - Israel), Slovenia Calling Services (Inbound Calling - Slovenia, Outbound Calling- Slovenia, Emergency Calling- Slovenia), Portugal Calling Services (Inbound Calling - Portugal, Outbound Calling - Portugal, Emergency Calling - Portugal), Greece Calling Services (Inbound Calling - Greece, Outbound Calling - Greece, Emergency Calling - Greece), Cyprus Calling Services (Inbound Calling - Cyprus, Outbound Calling - Cyprus, Emergency Calling - Cyprus), El Salvador Calling Services (Inbound Calling- El Salvador), Virgin Islands (U.S.) Calling Services (Inbound Calling - Virgin Islands (U.S.), Emergency Calling - Virgin Islands (U.S.)), Puerto Rico Calling Services (Inbound Calling - Puerto Rico, Outbound Calling - Puerto Rico, Emergency Calling - Puerto Rico), South Korea Calling Services (Inbound Calling- South Korea, Outbound Calling- South Korea), United Kingdom Calling Services (Inbound Calling - United Kingdom, Outbound Calling - United Kingdom, Emergency Calling - United Kingdom), Singapore Calling Services (Inbound Calling- Singapore, Outbound Calling- Singapore, Emergency Calling- Singapore), Canada Calling Services (Inbound Calling - Canada (SIP)), Croatia Calling Services (Inbound Calling - Croatia, Outbound Calling - Croatia, Emergency Calling - Croatia), Poland Calling Services (Inbound Calling - Poland, Outbound Calling - Poland, Emergency Calling - Poland), Brazil Calling Services (Inbound Calling- Brazil), Argentina Calling Services (Inbound Calling- Argentina, Outbound Calling- Argentina), Malta Calling Services (Inbound Calling - Malta), Malaysia Calling Services (Inbound Calling- Malaysia), Japan Calling Services (Inbound Calling- Japan, Outbound Calling- Japan, Emergency Calling- Japan), India Calling Services (Inbound Calling- India), Norway Calling Services (Inbound Calling - Norway, Outbound Calling - Norway, Emergency Calling -Norway), Lithuania Calling Services (Inbound Calling - Lithuania, Outbound Calling - Lithuania, Emergency Calling - Lithuania), Latvia Calling Services (Inbound Calling - Latvia, Outbound Calling - Latvia, Emergency Calling - Latvia), Austria Calling Services (Inbound Calling - Austria, Outbound Calling - Austria, Emergency Calling - Austria), Switzerland Calling Services (Inbound Calling - Switzerland, Outbound Calling - Switzerland, Emergency Calling - Switzerland), Netherlands Calling Services (Inbound Calling - Neatherlands, Outbound Calling - Netherlands, Emergency Calling - Netherlands), Philippines Calling Service (Inbound Calling- Philippines), Belgium Calling Services (Inbound Calling - Belgium, Outbound Calling - Belgium, Emergency Calling - Belgium), Finland Calling Services (Inbound Calling - Finland, Outbound Calling - Finland, Emergency Calling - Finland), Denmark Calling Services (Inbound Calling - Denmark, Outbound Calling - Denmark, Emergency Calling - Denmark), France Calling Services (Inbound Calling - France, Outbound Calling - France, Emergency Calling - France), Hong Kong Calling Services (Inbound Calling- Hong Kong, Outbound Calling- Hong Kong, Emergency Calling- Hong Kong), Thailand Calling Services (Inbound Calling- Thailand), China Calling Services (Inbound Calling- China), Australia Calling Services (Inbound Calling- Australia, Outbound Calling- Australia, Emergency Calling- Australia), South Africa Calling Services (Inbound Calling- South Africa), Jordan Calling Services (Inbound Calling- Jordan), Egypt Calling Services (Inbound Calling - Egypt), Qatar Calling Services (Inbound Calling- Qatar), Mexico Calling Services (Inbound Calling - Mexico), Italy Calling Services (Inbound Calling - Italy, Outbound Calling - Italy, Emergency Calling - Italy), Sweden Calling Services (Inbound Calling - Sweden, Outbound Calling - Sweden, Emergency Calling - Sweden), and Ireland Calling Services (Inbound Calling - Ireland, Outbound Calling - Ireland, Emergency Calling - Ireland).