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Bandwidth Local Market Impairment - LATA: 334 (Fort Wayne, IN)

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs for the equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved.

Posted Mar 12, 2021 - 08:22 EST

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

Posted Mar 12, 2021 - 04:05 EST

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

Posted Mar 12, 2021 - 00:01 EST

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

Posted Mar 11, 2021 - 20:13 EST

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

Posted Mar 11, 2021 - 16:20 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Mar 11, 2021 - 13:13 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Mar 11, 2021 - 09:15 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Mar 11, 2021 - 05:23 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Mar 11, 2021 - 01:14 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Mar 10, 2021 - 21:16 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Mar 10, 2021 - 17:23 EST

Update

We are continuing to work on a fix for this issue.

Posted Mar 10, 2021 - 13:21 EST

Update

We are continuing to work on a fix for this issue.

Posted Mar 10, 2021 - 09:11 EST

Update

We are continuing to work on a fix for this issue.

Posted Mar 10, 2021 - 09:05 EST

Update

We are continuing to work on a fix for this issue.

Posted Mar 10, 2021 - 09:04 EST

Update

Update: Our carrier has identified a card failure and is working to complete replacement.

Posted Mar 10, 2021 - 06:21 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Mar 10, 2021 - 06:02 EST

Identified

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

Posted Mar 10, 2021 - 01:59 EST