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A subset of outbound MMS messages to AT&T subscribers were intermittently unable to be delivered during the peak messaging traffic hours of 16:00 - 20:00 UTC on February 16, 17 and 18.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Mar 09, 2026 - 08:43 EDT
Resolved
This incident has been resolved.
Posted Feb 17, 2026 - 08:10 EST
Monitoring
Teams are observing expected messaging behavior. We will continue to monitor for prolonged stability.
Posted Feb 16, 2026 - 16:40 EST
Investigating
Bandwidth teams are investigating an incident with outbound 10DLC MMS messages towards the AT&T network. These messages are failing to deliver as expected.
Posted Feb 16, 2026 - 15:06 EST
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging).