Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

10DLC MMS Outbound Incident

Incident Report for Bandwidth

Postmortem

A subset of outbound MMS messages to AT&T subscribers were intermittently unable to be delivered during the peak messaging traffic hours of 16:00 - 20:00 UTC on February 16, 17 and 18.

Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:

20260216 | Outbound MMS to AT&T

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Mar 09, 2026 - 08:43 EDT

Resolved

This incident has been resolved.
Posted Feb 17, 2026 - 08:10 EST

Monitoring

Teams are observing expected messaging behavior. We will continue to monitor for prolonged stability.
Posted Feb 16, 2026 - 16:40 EST

Investigating

Bandwidth teams are investigating an incident with outbound 10DLC MMS messages towards the AT&T network. These messages are failing to deliver as expected.
Posted Feb 16, 2026 - 15:06 EST
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging).