Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth International Market Impairment - Brazil - Porto Alegre

Incident Report for Bandwidth

Resolved

Final: Calls are working properly again in Brazil - Porto Alegre
This incident has been resolved.
Posted Mar 13, 2023 - 16:33 EDT

Identified

Our partner continues investigating the outage.
It appears that this only affects calls from the Vivo and Telefonica networks.

We will provide another update as soon as we receive more details.
Posted Mar 13, 2023 - 09:44 EDT

Update

We continue to investigate the issue with our carrier.
Posted Mar 10, 2023 - 23:24 EST

Investigating

We are investigating a network impairment in Brazil (in the area of Porto Alegre) with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
Posted Mar 10, 2023 - 17:56 EST
This incident affected: Brazil Calling Services (Inbound Calling- Brazil).