Bandwidth Status - BWI Network Incident

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

BWI Network Incident - Austria Outbound

Incident Report for Bandwidth

Postmortem

Between July 3 20:31 and July 4 00:19 UTC, a subset of outbound voice calls through our Austria market were intermittently unable to be completed.

Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:

20240704 | BWI Voice Austria

Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Jul 04, 2024 - 08:19 EDT

Resolved

This incident has been resolved.

Posted Jul 03, 2024 - 21:04 EDT

Monitoring

A resolution has been implemented and we’re monitoring the results.

Posted Jul 03, 2024 - 20:38 EDT

Update

We are continuing to work with our carrier on this incident.

Posted Jul 03, 2024 - 20:19 EDT

Update

We are continuing to work with our carrier on this incident.

Posted Jul 03, 2024 - 19:25 EDT

Identified

We have identified an incident causing Austria outbound calls to fail. We are working with our carrier to resolve this incident.

Posted Jul 03, 2024 - 18:19 EDT

This incident affected: Austria Calling Services (Outbound Calling - Austria).