Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between 06:40 - 09:40 UTC on September 23, a subset of outbound voice calls through our Belgium market was unable to be completed.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Sep 24, 2025 - 09:49 EDT
Resolved
This incident has been resolved.
Posted Sep 23, 2025 - 10:00 EDT
Identified
Teams have identified an incident impacting outbound voice traffic in Belgium. This is isolated to an off-network vendor and teams are working with the impaired vendor to restore outbound traffic.
Posted Sep 23, 2025 - 09:09 EDT
This incident affected: Belgium Calling Services (Outbound Calling - Belgium).
