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V2 Application Platform: Outbound SMS Traffic

Incident Report for Bandwidth

Resolved

Bandwidth has seen SMS Traffic fully restore across the V2 Application Platform and consider this incident resolved.

Posted Jul 21, 2018 - 00:00 EDT

Update

Bandwidth teams are seeing Toll-Free SMS Traffic begin to process across the V2 Application Platform. We continue to work to fully restore services.

Posted Jul 20, 2018 - 23:35 EDT

Identified

Bandwidth is continuing to troubleshoot this incident affecting inbound and outbound SMS traffic over the Application Platform.

Posted Jul 20, 2018 - 23:09 EDT

Update

As we continue to investigate this incident, both Inbound and Outbound SMS Traffic over our V2 Application Platform is impaired.

Posted Jul 20, 2018 - 22:00 EDT

Investigating

Bandwidth is investigating an incident affecting our V2 Application Platform Outbound SMS Traffic.

Posted Jul 20, 2018 - 21:42 EDT

This incident affected: United States Messaging Services (REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging).