Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Our Support and Ticketing Portal has remained stable. We've also received confirmation from our vendor that this issue has been resolved.
Posted Feb 08, 2021 - 15:13 EST
Update
Our Support and Ticketing Portal has remained stable. We will continue to monitor for stability alongside our vendor.
Posted Feb 08, 2021 - 14:03 EST
Monitoring
We are seeing improvements with support portal functionality and will continue to monitor for stability alongside our vendor.
Posted Feb 08, 2021 - 11:39 EST
Investigating
Bandwidth is investigating a service incident impacting our Support and Ticketing Portal. We are working alongside our vendor for resolution. If you need assistance, please call us at 855-864-7776.
Posted Feb 08, 2021 - 10:10 EST
This incident affected: Support (Ticketing Support, Help Center).
