Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Edge Proxy Maintenance - LAX Edge Proxy 02
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Sep 03, 2020 - 01:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 03, 2020 - 00:00 EDT
Scheduled
Bandwidth will be performing maintenance on LAX Edge Proxy 02. While steps have been taken to minimize impact, the LAX Edge Proxy 02 will experience a brief period of time where it will be unable to process calls during the maintenance window.

The geo-redundant JFK Edge Proxy 02 will be unaffected during this event. Edge Proxy 02 customers may choose to point all traffic to JFK to ensure no interruption to service.

Customers currently connected directly to Bandwidth SBCs will not be impacted by this maintenance and can ignore this maintenance notification.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Aug 24, 2020 - 08:36 EDT
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States).