Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Emergency EVS (911) Maintenance - DFW Data Center

Scheduled Maintenance Report for Bandwidth

Completed

The scheduled maintenance has been completed.
Posted Dec 10, 2024 - 04:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 10, 2024 - 00:00 EST

Scheduled

Bandwidth will be performing emergency network EVS (911) maintenance in our DFW data center. While all steps have been taken to minimize impact to calls, Bandwidth advises that customers route all EVS (911) calls through the ATL data center for the duration of the maintenance to ensure no interruption in service.

During the maintenance, the dashboard will be accessible for read-only activities, however provisioning activities including changes to accounts, endpoints, locations, callbacks and notifications will not be available.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Dec 06, 2024 - 09:33 EST
This scheduled maintenance affected: 9-1-1 Services (9-1-1 Call Routing Service, 9-1-1 Provisioning Service).