Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Network Maintenance - LAX Data Center
Scheduled Maintenance Report for Bandwidth
The scheduled maintenance has been completed.
Posted May 16, 2019 - 02:50 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2019 - 00:00 EDT
Please Note. This maintenance has been rescheduled. The new maintenance window is as follows:

May 16, 2019 00:00 - 06:00 ET
Posted May 03, 2019 - 10:27 EDT
Bandwidth will be performing IP Network maintenance in our LAX data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the LAX data center.

Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets:

620 - Rochester, MN
626 - St. Cloud, MN
636 - Fargo, ND
650 - Billings, MT
654 - Cheyenne, WY
668 - Tucson, AZ
670 - Eugene, OR
676 - Spokane, WA
720 - Reno, NV
724 - Chico, CA
728 - Fresno, CA
734 - Bakersfield, CA
736 - Monterey, CA
740 - San Luis Obispo, CA
973 - Palm Springs, CA

Outbound Voice (termination) calls: We suggest that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

SMS/MMS Messaging: We advise customers to point their outbound message traffic to our DFW data center to avoid any service disruption.

The following services will not be impacted during the maintenance:
Emergency (911) voice calling
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted May 03, 2019 - 09:22 EDT
This scheduled maintenance affected: Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, International Messaging (HTTP), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging), Outbound Calling Services (Outbound Calling (SIP), Toll-Free calling - Outbound (SIP)), Inbound Calling Services (Inbound Calling (SIP), Toll-Free calling - Inbound (SIP)), and Local Market Status (620 - Rochester, MN, 626 - St. Cloud, MN, 636 - Fargo, ND, 650 - Billings, MT, 654 - Cheyenne, WY, 668 - Tucson, AZ, 670 - Eugene, OR, 676 - Spokane, WA, 720 - Reno, NV, 724 - Chico, CA, 728 - Fresno, CA, 734 - Bakersfield, CA, 736 - Monterey, CA, 740 - San Luis Obispo, CA, 973 - Palm Springs, CA).