Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA: 928 (Charlottesville, VA)

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 8/18/2019 3:29pm ET

Stop Time: 8/19/2019 1:20pm ET
Posted Aug 19, 2019 - 19:33 EDT

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Aug 19, 2019 - 15:24 EDT

Update

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for a dispatch and resolution.
Posted Aug 19, 2019 - 11:26 EDT

Update

Update: Technicians are still working to isolate the trouble affecting your services.
Posted Aug 19, 2019 - 06:54 EDT

Update

Update: Technicians are still working to isolate the trouble affecting your services.
Posted Aug 19, 2019 - 03:09 EDT

Update

Update: Our carrier has isolated the issue affecting your region. Technicians are dispatched and working to isolate and restore the impairment.
Posted Aug 18, 2019 - 23:06 EDT

Update

Update: Our carrier has isolated the issue affecting your region. They are in the process of dispatching technicians to resolve the impairment.

We will continue to follow their progress closely.
Posted Aug 18, 2019 - 19:05 EDT

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Aug 18, 2019 - 15:40 EDT