Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth App & Global Portal Incident - Reporting

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Apr 03, 2026 - 17:27 EDT

Update

We are continuing to investigate this issue.

Posted Apr 03, 2026 - 16:26 EDT

Update

We are continuing to investigate this issue.

Posted Apr 03, 2026 - 14:53 EDT

Investigating

Beth teams are investigating an incident where reporting in the Bandwidth app and legacy global portal, particularly EU based CDR reports, are not populating as expected. Teams are working to restore expected reporting behavior.

Posted Apr 03, 2026 - 13:11 EDT

This incident affected: Portals (Bandwidth App, Bandwidth International (fka Voxbone) Portal).