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Outbound Calling Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jul 07, 2023 - 02:04 EDT

Identified

Bandwidth teams have identified the cause of this incident and are working to roll out updates to resolve the unexpected 503 route advance and post dial delays.

Posted Jul 06, 2023 - 23:03 EDT

Investigating

Bandwidth teams are investigating an incident impacting outbound traffic. Calls may experience unexpected 503 route advance or prolonged post dial delays. All teams are actively investigating.

Posted Jul 06, 2023 - 22:20 EDT

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).