Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 434 -Columbia, SC

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 9/16/2019 - 10:55 AM ET

Stop Time: 9/17/2019 - 10:14 AM ET
Posted Sep 17, 2019 - 19:04 EDT

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Sep 17, 2019 - 15:11 EDT

Identified

Update: Our carrier has identified an issue causing network impairment and we are actively troubleshooting to correct the issue.
Posted Sep 17, 2019 - 14:26 EDT

Update

We continue to follow up with our carrier while they work to isolate the cause of this incident.
Posted Sep 17, 2019 - 10:02 EDT

Update

We continue to follow up with our carrier while they work to isolate the cause of this incident.
Posted Sep 17, 2019 - 05:33 EDT

Update

We continue to follow up with our carrier while they work to isolate the cause of this incident.
Posted Sep 17, 2019 - 01:28 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Sep 16, 2019 - 21:23 EDT

Update

We are experiencing an issue on the Bandwidth network affecting Local Inbound and Long Distance calls to your customers in this area. Outbound calling is not impacted.
We are currently working with our carrier for resolution.
Posted Sep 16, 2019 - 17:06 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
We are currently working with our carrier for resolution.
Posted Sep 16, 2019 - 16:13 EDT