Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that between 14:33 - 15:38 UTC on September 23, Bandwidth customers may have observed errors and timeouts while performing a limited subset of queries within the Bandwidth App.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Sep 24, 2025 - 09:55 EDT
Resolved
For a brief period of time, some users of the Bandwidth App may have experienced unexpected 504 errors or portal timeouts. At this time, the App is stable and we consider this incident resolved.
