Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Off-net porting delays
Incident Report for Bandwidth
Postmortem

Bandwidth has concluded its investigation of this issue and determined that between 14:30 - 15:10 UTC on July 22, customers may have observed minor delays in porting activations as a result of an impairment in Bandwidth’s porting partner’s infrastructure.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Jul 24, 2024 - 14:48 EDT

Resolved
One of our vendors briefly experienced an issue that caused delays to their porting platform. Porting services have recovered, and there are no longer delays in porting activities.
Posted Jul 22, 2024 - 15:43 EDT