Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Proxy Maintenance - Bandwidth 7

Scheduled Maintenance Report for Bandwidth

Completed

The scheduled maintenance has been completed.

Posted Oct 23, 2020 - 01:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 23, 2020 - 00:00 EDT

Update

Correction:
Bandwidth will be performing maintenance on the Bandwidth 7 call proxy. The Bandwidth 7 proxy will experience several minutes of down time during this maintenance and it is advisable to point all traffic to the geo-redundant Bandwidth 9 proxy to ensure no interruption to service.

Posted Oct 13, 2020 - 12:29 EDT

Scheduled

Bandwidth will be performing maintenance on the Bandwidth 7 call proxy. The Bandwidth 7 proxy will experience several minutes of down time during this maintenance and it is advisable to point all traffic to the geo-redundant Bandwidth 7 proxy to ensure no interruption to service

Customers currently connected directly to Bandwidth SBC's will not be impacted by this maintenance and can ignore this maintenance notification.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

Posted Oct 13, 2020 - 12:16 EDT

This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States).