Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Inbound Calling Incident

Incident Report for Bandwidth

Identified

Teams have identified the off network condition and are working to restore expected calling behaviors.

Posted Oct 07, 2026 - 16:55 EDT

Investigating

Bandwidth teams are investigating an Inbound Calling incident where a subset of inbound calls from the Lumen network are failing to connect to the Bandwidth network. Teams and this partner are working to restore expected calling services.

Posted Oct 07, 2026 - 15:20 EDT

This incident affects: United States Inbound Calling Services (Inbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).