Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Network Maintenance - RDU Data Center
Scheduled Maintenance Report for Bandwidth
The scheduled maintenance has been completed.
Posted Feb 20, 2024 - 06:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2024 - 00:00 EST
Bandwidth will be performing network maintenance in our RDU data center. Bandwidth is taking all necessary steps to eliminate impact during the maintenance window.

Number management and provisioning services including searching inventory, viewing orders, placing orders or performing any other portal/API functions will be unreachable at various times throughout the event on the following platforms:

EVS/911 Dashboard, 911 API, CNAM HTTP API
Bandwidth Dashboard

The following services will not be impacted during the maintenance:

Inbound Voice (Origination) Calling
Outbound Voice (Termination) Calling
Emergency (911) Voice Calling
SMS/MMS Messaging
HTTP Voice/Messaging services

For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Feb 08, 2024 - 14:29 EST
This scheduled maintenance affected: Number Management Services (New Number Ordering, Number Porting, Inbound Calling - Caller ID Lookup (CNAM)), Portals (Bandwidth Dashboard, 9-1-1 Dashboard), and 9-1-1 Services (9-1-1 Provisioning Service).