Bandwidth Local Market Impairment - 244 - Roanoke, VA
Incident
Report for Bandwidth
Resolved
Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 07/12/2019 12:35 ET
Stop Time: 07/13/2019 18:29 ET
Start Time: 07/12/2019 12:35 ET
Stop Time: 07/13/2019 18:29 ET
Monitoring
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Investigating
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Monitoring
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Update
Our carrier's repair efforts continue with no estimated time of repair.
Update
Our carrier's repair efforts continue with no estimated time of repair.
Update
Our carrier's repair efforts continue with no ettr at this time.
Identified
Our carrier has identified a fiber cut. Fiber repair crews are en route but currently there is no eta.
Update
We are continuing to investigate this issue.
Investigating
We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
We are currently working with our carrier for resolution.
We are currently working with our carrier for resolution.
This incident affected: United States Local Market Status (244 - Roanoke, VA).